Matt Gosnell

Matt Gosnell, IT Director at Global Graphics Software

Here, Matt Gosnell, IT Director, tells us about life at Global Graphics Software:

What is your background?

I started my career in IT because my mother said I needed to get a job! I studied photographic and digital media at Anglia Ruskin University but had always had an interest in computers. As a child, my best friend’s dad was a computer engineer and playing games in the early 90’s was my childhood. By my late teens, I was building my own computers and was more interested in gaming and the digital side of my degree than being in the darkroom.

My first job in IT was at Bassingbourn Village College – I was the onsite technician who helped diagnose a variety of IT problems. It was a great start and I learnt a lot ‘on the job’. After a couple of years I moved on to an IT support company, where I would visit all kinds of companies for onsite assistance. Every day brought a new problem to solve. It was hard work but again I learnt a lot. In 2009 the excitement of a new environment each day wore off and I decided to make a jump to an internal IT department where I could make a difference long term, that’s when I joined Global Graphics Software.

What’s been your career path since joining Global Graphics Software?

I started working at a junior level in a team of four. After two years, I was promoted to manage the team. We were a much bigger company then and it was back in an era where you had to go to IT to get stuff done – it was a very busy department. I’ve since grown with the company, taking on more responsibility over the years and have been IT director for almost three years now.

Today, the company is very different; instead of having a single company to look after we also have our sister companies – so it’s a challenging environment. My goal is to try and achieve more consistency in IT among all the businesses.

What’s the best thing about working at Global Graphics Software?

For me the best thing about working here is that I’ve been given the opportunity to grow. I’ve always worked hard and strived to better myself and Global Graphics has encouraged me to do that. I’ve been on a fair few IT training courses over the years. Nowadays I try to go on a course once a year to keep my skills sharp.

What is the environment like?

It’s very friendly and has a flat management structure, i.e. we all sit amongst each other, whether management or not.

What is the most exciting thing about your work?

For me the most exciting thing is being at the forefront of IT technology. I have to keep abreast of technological change and how this can benefit the businesses that I represent.

Are there any big projects you’ve been involved with?

I’ve been involved in many big projects mainly because IT tends to be at the heart of the business. For example, we’ve moved offices, both in the UK and abroad, developed cloud and disaster recovery solutions, as well as integrated purchased business into the Global Graphics Group.

Do you take part in any social activities?

I’ve been part of the Global Graphics cycling group. We did quite a few London to Cambridge cycle rides. I also enjoy taking part in The Shed, a creative environment where we are free to work on projects to learn new skills. I am an active lead in my own project. and am currently building a temperature-controlled fan array using an Ardunio Uno. As a result I’m learning all about electronics!

What keeps you here?

My job has changed so much over the last ten years and this has meant I’ve never had time to get bored. I’ve been given more responsibility and the opportunity to progress, and of course IT has changed so much, it has kept me on my toes. I’m given plenty of support, but I’m also trusted to make decisions on my own.

I have the freedom to develop as I’ve still got a lot to learn about directing a business in its goals. As the company grows my role grows – I have more to manage. My aim is to continue to grow. I’m in control of where we’re going and that’s a positive for me.

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