Technology Populism
David Stevenson at 03:45 GMT on 7 May 2009
We’ve been presenting gDoc Fusion to industry watchers – journalists and analysts at technology market research companies. I heard the term “technology populism” for the first time, defined as the impact of consumer technology on the IT choices companies make. The most obvious example is IM – Instant Messaging – that has made its way from online chat to corporate communication tool. In designing gDoc Fusion, we were also influenced by consumer technology since ease of use (and learning) comes from using paradigms that are already familiar to our users. With the Flick view, we wanted to make visual searching of pages as easy as flicking through a physical document. This view takes advantage of the brain’s extraordinary ability to process images and to select an item of interest as they whizz past. Can we claim to have invented this approach to user interface design? Not exactly – clearly we have been influenced by web interfaces and particularly Apple’s Coverflow on the iPhone. Which brings me back to technology populism – not only does it mean the influence of consumer technology on IT strategy, but it also the influence on the design of new business tools such as gDoc Fusion.



